FAQ

Q: Are you trading company or manufacturer?

A: we are factory.

Q: Do you provide samples? Is it free or extra?

A: Yes,we could offer the sample to test and check qualit for free, but we do not pay for the courier express charge.

Q: How do you ship the samples and how long does it take arrive?

A: We usually ship them by DHL, UPS and FedEX, it usually takes 10-15 days to arrive.

Q: Could you make customized dimensions and designs?

A: Yes, we accept OEM.

Q: Could I use my own LOGO on the products?

A: Yes, customized Logo and design on mass production are acceptable.

Q: Can I choose the colors?

A: Yes, we have about 5 standard colors for optional.

If the quantity is big, we also could accept customized colors.

Q: What's the delivery time?

A: Generally it is 10-25 days after we received your deposit.

Q: What's your terms of delivery?

A: Usually FOB, but it is also acceptable to choose EXW, CIF.

Q: What's the payment terms?

A: Generally 30% T/T in advance, 70% T/T after the copy of B/L. L/C at sight is also acceptable.

Q: How about the package? Could you print our Logo on the package?

A: Standard package is carton box. We could print your Logo on the package.

   If the quantity is big, we could make color box as your design.And we will use the wooden pallet to shiped the goods.

Q: Can I mix several models into one container?

A: Yes, it's acceptable.

Q: How about the warranty of the quality?

A: Normally it's one year.